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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Soundproof Booth FAQ

What are your prices?

Our prices are subject to change depending on the quantity you order. We will send you an updated price list after your company contacts us for further information.

Just how soundproof is the booth?

The acoustic technology utilized in the Pod has been tested with acoustic volume measuring tools, which measure sound absorption for the range of general human voice frequencies and ambient office noise. The average amount of noise that our booths can absorb is 35 dB. So what does that mean for you? Simply put, the booth is designed to keep the conversations inside completely private.

What does it sound like inside a booth?

The booth, by design, is not 100% soundproof. Users inside our booth will still hear muffled sounds from the outside, which keeps your conversations private while letting you stay aware of your environment.

Is the booth ventilated?

Absolutely! Our booth' fan achieves a comfortable, temperature-regulated air flow without compromising acoustic performance.

Do WiFi and cellular work in our products?

They sure do! Our soundproof booths will not block any wireless signals.

How does the installation process work?

Our products come with the installation manual and shipping list. After receiving the product, you can refer to the installation manual and videos provided by our company for installation. If there is any problem, our technical staff assist you online.

How long does it take to assemble our soundproof booths?

The installation process can take from 2 to 4 hours depending on the size of the booth.

What about the warranty?

We offer a 12-month warranty for our soundproof booth products. Damages including but not limited to abuse, user-induced damage, liquid damage, mold, or infestation, are not covered by the warranty.

What kind of certificates do our booths have?

Our products meet the requirements of ISO 9001; They are manufactured with UL and CE-certified electrical components.

Damages + Defects

When signing for receipt, please check whether the goods have obvious packaging damage; after assembly, please check whether the product is damaged. If there is any damage during the product receipt and installation process, please get in touch with the project manager within 24 hours to deal with related matters.

Prefab Modular Steel Structure Houses

What are the dimensions and floor area of the Whale's Home?

Currently, there are two sizes available 1) 8.6 * 3.2 * 3.4 meters, occupying an area of 27.5 square meters. 2) 11.5 * 3.2 * 3.4 meters, occupying an area of 36.8 square meters.

What materials are used for the cabin structure?

The cabin features a galvanized steel frame, aluminum alloy with outdoor paint for the exterior, complemented by double-layered hollow Low-E glass. The cabin is filled with polyurethane insulation material, providing warmth in winter and coolness in summer, ensuring durability for up to 50 years.

What does the interior include?

The interior is equipped with a smart door lock at the entrance, a voice-controlled smart system, WiFi, fully blackout electric curtains, air conditioning, a bathroom with all amenities, and a water heater. All home appliances are included.

How are water and electricity connected? What about wastewater disposal?

The cabin's bottom is designed with three interfaces, already equipped with water and electricity pipelines and a wastewater disposal system. After the cabin is installed on-site, simply connect it to the existing water and electricity pipelines for immediate use.

How is it installed, and what is the production timeframe?

The Whale's Home is prefabricated and transported as a whole unit. It can be easily installed on-site with crane assistance. The production cycle is 20 days, but the specific time may vary depending on the quantity ordered.